Returns & Refunds

Made with care. Sent with love.

At Honi, every product is thoughtfully handcrafted in small batches. As a small business offering personal care products, all sales are final.

We do not accept returns, exchanges, or refunds for change of mind, fragrance preferences, or products ordered in error.

Damaged or Incorrect Orders

We carefully package every order to help ensure it arrives safely. However, we understand that sometimes things happen along the way.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@behoni.com.

Please include:

• Your order number

• A brief description of the issue

• Photos of the damaged product and packaging, if available

Once we've reviewed the issue, we'll arrange a replacement or store credit, as appropriate, at no additional cost to you.

If a replacement is unavailable, we'll work with you on an appropriate resolution.

Order Changes & Cancellations

Because our products are prepared in small batches, orders cannot be canceled or modified once they have entered fulfillment.

If you notice an error in your order, please contact us as soon as possible. We'll do our best to help before your order is processed.

Questions?

We're always happy to help.

Email us at hello@behoni.com, and we'll get back to you as soon as we can.

This policy does not limit any rights or remedies available under applicable law.